Author : Rieva Lesonsky

The Great Recession officially ended in 2009, but it sure didn’t feel that way for most consumers (or businesses). Now, however, the economy finally is on an upward trajectory, with consumer sentiment, business hiring plans and employment data all looking … Read More →

Everyone knows Dickens’ famous opening from A Tale of Two Cities. But “It was the best of times, it was the worst of times…” is only the beginning of the line. The sentence continues: “it was the age of wisdom, it … Read More →

The current technology boom is, on most fronts, quite unlike the dotcom boom of the late 1990s. But one aspect that both seem to share is a fascination with titles – both yours and your teams’. Many startup entrepreneurs are … Read More →

When it comes to sales, customer service is the issue that can make or break your business, but the 2012 American Express Global Customer Service Barometer shows businesses are increasingly failing to live up to customers’ service expectations. When businesses fall short, … Read More →

If you dread business travel, you’re not alone. A survey of frequent international travelers by Priority Pass found that trips typically get off to a bad start at the airport, where more than 90 percent of travelers agree that slow check-ins … Read More →

Rieva Lesonsky, CEO of Grow Biz Media, a company that specializes in covering small business and entrepreneurship and Barry Moltz, a small business consultant answer viewer questions about the challenges women entrepreneurs face getting access to capital and how to … Read More →

Have you heard about 50 Shades of Grey? If not, you are most likely living in a cave. Women everywhere are buzzing about this bestselling erotic novel, which tells the story of a wealthy entrepreneur’s affair with an innocent college student. … Read More →

Do you despair over the high percentage of ecommerce shopping carts that go abandoned on your site? You might be worrying unnecessarily. Website conversion company SeeWhy reported that the shopping cart abandonment rate rose in 2011 (as it has for the past … Read More →

Women have been a hot topic in the 2012 presidential campaign. Mashable recently put together a cool infographic that pulls together a lot of data about women in corporations, small businesses and different industries. Some of the information might be familiar to … Read More →